Recently, just as the senior management team at a midsize Midwestern company was nearing a decision to set up and launch a high-performance idea system, the CEO expressed some last minute second thoughts. The company had contacted me because its idea system (an online suggestion-box process) was getting less than an idea per person per year. The manager of continuous improvement knew the company could do much  »  Read More

Not long ago, the owner of a medium sized software development firm asked me a very good question. “How does a high performance idea system work in a project environment where every project is different?” We discussed that in a project-based company like his there were lots of processes that could be improved, but his question made a good point. A project environment does have unique challenges for a high  »  Read More