Not long ago, the owner of a medium sized software development firm asked me a very good question. “How does a high performance idea system work in a project environment where every project is different?” We discussed that in a project-based company like his there were lots of processes that could be improved, but his question made a good point. A project environment does have unique challenges for a high  »  Read More

  In late winter of 1989 Alan Robinson and I were working on an article dealing with the power of front-line ideas. Alan had recently returned from Japan where he had been given exceptional access to a number of Japanese manufacturers, and had been able to study their processes in depth. His research had convinced him that part of the key to the manufacturing efficiency of these leading Japanese companies was  »  Read More