One of my favorite sayings about innovation comes from Curtis Carlson, CEO of SRI International, “Top-down innovation is orderly but dumb, bottom-up innovation is chaotic but smart.” His observation is now informally known as “Carlson’s Law.” As readers of this blog already know, the same is also true of improvement, but for today, I would like to focus on innovation. The best evidence I am aware of for  »  Read More