Amidst immense global and societal change, it is clear that citizens around the world are expecting more from their governments. Never has this increased expectation been more clear than in the wake of the Ebola crisis. Healthcare professionals, lay citizens, and politicians alike are all raising serious concerns about public healthcare systems and their perceived inefficiencies. In the face of the global Ebola  »  Read More

A few days ago, I was talking with the CEO of a large company in New England with almost 15,000 employees. A couple of years ago, he had started an idea system, and although things were progressing well, he felt that some members of his leadership team and a significant percentage of his managers weren’t yet on board with the system, and were only paying lip service to it. He had been gradually trying to hold them  »  Read More

There is no one best way to start up a high performance idea system, but when comparing those that thrive with those that struggle an important distinction emerges. The initiatives that flourish and grow are in organizations that approached the process with an eye toward learning. There is a lot to know about how to manage ideas, much of which runs counter to the way most of us have learned to manage. The story of  »  Read More