A couple of weeks ago, I came across an interesting idea. It’s a simple tactic that can be particularly helpful in newly launched idea programs, or programs that are struggling to get support from supervisors and managers. The tactic comes from Mary Jo Caldwell, the director of the continuous improvement (CI) effort for the State of Minnesota. The state’s CI program is relatively new, and vastly underfunded  »  Read More

 We recently asked the leaders of two idea-driven companies what was the most important characteristic they looked for when hiring or promoting managers. Their surprising answer: Humility. Inditex, best known for its Zara brand of “fast-fashion” stores, is headquartered in A Coruna, Spain, and is the world’s largest clothing company, with over 6,000 stores in 70 countries. Zara’s business model is built  »  Read More