I used to play a game with my daughters when they were younger. Whenever we stayed in a hotel or motel, we tried to see who could figure out the quickest if it had a good idea system. It usually didn’t take longer than 15 to 20 minutes. Most often, it would be because we found an obvious problem that front-line employees were all aware of, but had been unaddressed. One time, for example, we drove up to Montreal  »  Read More