Category: Idea-Driven Leadership

How to Get Your Managers and Leadership Team on Board thumbnail

A few days ago, I was talking with the CEO of a large company in New England with almost 15,000 employees. A couple of years ago, he had started an idea system, and although things were progressing well, he felt that some members of his leadership team and a significant percentage of his managers weren’t yet on board with the system, and were only paying lip service to it. He had been gradually trying to hold them  »  Read More

The Critical Role of the Supervisor/Employee Relationship thumbnail

Several weeks ago I had the opportunity to spend some time with Mark Dolsen, the president of TRQSS. TRQSS is a Windsor, Ontario-based tier one supplier to Toyota and other car makers. The company is a division of Tokia Rika out of Japan, and makes seat-belt assemblies and various automobile switches. Over the past few years, Mark has led an ambitious program to consolidate work being done in several separate  »  Read More

Using Idea Activators to Help Your People Come Up With More Ideas thumbnail

When an organization starts a high-performing idea system, rarely is there a shortage of ideas. Ideas come from problems, and people are already aware of many obvious problems and opportunities. They just haven’t had the chance to correct them before. But after a while – six months, nine months, a year, depending on the circumstances – no matter how much they encourage their people, the most common concern we  »  Read More

Why Humility is a Prerequisite for Managers in Idea-Driven Organizations thumbnail

 We recently asked the leaders of two idea-driven companies what was the most important characteristic they looked for when hiring or promoting managers. Their surprising answer: Humility. Inditex, best known for its Zara brand of “fast-fashion” stores, is headquartered in A Coruna, Spain, and is the world’s largest clothing company, with over 6,000 stores in 70 countries. Zara’s business model is built  »  Read More

A High-Performing System Helps You Face An Uncertain Future With More Confidence thumbnail

A few years ago the CEO of a health insurance company asked me to help him set up and launch a high-performing idea system. He knew that his industry was about to go through major changes – Obamacare was just coming down the pike, as were some big changes in Medicaid and Medicare — and his company was going to have to be ready for them. But the problem was that neither he nor anyone else knew what the  »  Read More

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