Category: Idea-Driven Leadership

The Idea System Comes Before the Culture Change thumbnail

Sometimes, as a consultant, your client does not follow your advice. When setting up and launching a high-performing idea system, many leaders want to work on their organization’s culture first, before launching their idea system. They want to lead with the culture – that is, make the idea process voluntary and encouraged, and not part of the required work – in the hopes that when the culture “takes”, the  »  Read More

How To Tell If A Hotel Has A Good Employee Idea System in 20 minutes thumbnail

I used to play a game with my daughters when they were younger. Whenever we stayed in a hotel or motel, we tried to see who could figure out the quickest if it had a good idea system. It usually didn’t take longer than 15 to 20 minutes. Most often, it would be because we found an obvious problem that front-line employees were all aware of, but had been unaddressed. One time, for example, we drove up to Montreal  »  Read More

Be Careful With Rewards

Be Careful With Rewards thumbnail

Can $5 screw up an idea system? Recently we visited a company known for its creative products in order to study its idea system and innovation processes. The company is well-managed, the leader in its field in North America with every Fortune 500 company as a customer, and a significant player in several international markets. While its employee idea system was getting some good ideas, the company’s managers  »  Read More

Idea Triggers: New Perspectives on Your Work That Will Make You Think Of Many More Ideas thumbnail

As Leonardo da Vinci observed, problem-sensitivity is a key driver of ideas. Ideas come from problems and opportunities, so to have more ideas you have to train yourself to see more problems. One way to do this in an organizational setting is to come up with fresh perspectives on the work that you and your team do. A number of years ago, we were at the headquarters of Dana Corporation in Toledo, Ohio. At the time  »  Read More

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