Category: Front-Line Ideas

Are your Supervisors Straw Bosses, Clerks, or Leaders? thumbnail

Supervisors are the people directly responsible for coordinating how work gets done, how a company’s goals and strategies are achieved through daily actions, and how routine improvements are accomplished. For most employees, their supervisor is the primary representative of their company – he or she is the most immediate human manifestation of their employer. Consequently,  Are they being supported and  »  Read More

Amidst immense global and societal change, it is clear that citizens around the world are expecting more from their governments. Never has this increased expectation been more clear than in the wake of the Ebola crisis. Healthcare professionals, lay citizens, and politicians alike are all raising serious concerns about public healthcare systems and their perceived inefficiencies. In the face of the global Ebola  »  Read More

Begin with a Plan to Learn

Begin with a Plan to Learn thumbnail

There is no one best way to start up a high performance idea system, but when comparing those that thrive with those that struggle an important distinction emerges. The initiatives that flourish and grow are in organizations that approached the process with an eye toward learning. There is a lot to know about how to manage ideas, much of which runs counter to the way most of us have learned to manage. The story of  »  Read More

Capturing Employee Ideas in a Project-Based Environment thumbnail

Not long ago, the owner of a medium sized software development firm asked me a very good question. “How does a high performance idea system work in a project environment where every project is different?” We discussed that in a project-based company like his there were lots of processes that could be improved, but his question made a good point. A project environment does have unique challenges for a high  »  Read More

Layoffs and Employee Ideas thumbnail

Perhaps the biggest fear expressed by employees when they hear that their company is planning a high-performing idea system, is that it will cause them or their colleagues to be laid off. Their fear is not unreasonable – we see it realized all the time. For me, the most shocking instance remains the first time it happened to me. I was asked to help a local company of about 600 people that was in serious trouble. A  »  Read More

← Older Posts